All orders qualify for 7 days of return period after product delivery, any item(s) returned after 7 days will not qualify for refund or exchange.

To be eligible for a return, your item must be in its Original Condition (Sealed, with Radiant chain Sticker). We will not accept return on orders because of a decrease in price of an individual items.

All returned orders will be subject to inspection from our product team. Once the product has passed our inspection, we will notify you by email and proceed with the refund(if eligible). All returned items which are not due to damages prior to delivery will be subject to a restocking, transaction and Admin fee to cover our loss during transaction. Only items in regular price can be refunded.

We are not responsible for damages incurred by the delivery company during transit of your parcel. In the event of a damaged parcel we may issue partial refunds, however this will be reviewed on a case by case basis. We always advise using insured delivery for every order.

To start your return, please email us with your order number for more details. You will be responsible for your own shipping costs for returning your items and it is not refundable. We will always recommend our customer to ship the item back with a trackable service, we will not be held responsible if we don't receive your returned item.